Mercure Welcome Melbourne | City stay in Melbourne | Book Now

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Mercure Welcome Melbourne Exterior photo

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Key details

About the Hotel

265 Little Bourke Street, Melbourne, Australia, 3000

Close to the city center

Very good

7.3

7.7

/10

2.7

3.3

Loved by Mercure Welcome Melbourne guests

Immaculate room
Delicious breakfast
Helpful staff
Quiet hotel

"To have a shopping centre next door was a bonus."

Ann from Australia

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"The nice little nook window complete with comfortable chair looked out onto Little Bourke Street and up to the start of Chinatown looking east."

The Wandering Reviewer from Australia

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"Excellent location. I was able to walk everywhere."

Melanie from United States

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Location

Mercure Welcome Melbourne is located in the CBD, a short distance from iconic attractions like Federation Square and the National Gallery of Victoria. The hotel is within walking distance of popular areas such as Chinatown and Bourke Street Mall. Public transport options are easily accessible, providing connectivity throughout the city and beyond.

Rooms

The hotel offers 464 well-appointed rooms, catering to a variety of guest needs. Each room features modern decor and conveniences, creating a comfortable and functional environment for travelers. Various room types include Standard, Privilege, and Family rooms to accommodate both solo and group visits.

Dining

On-site dining options include the Square Restaurant, serving international cuisine using fresh, local ingredients. The bar offers a selection of beverages, alongside a relaxed atmosphere for socializing after a day of exploring the city. Room service is available, enabling guests to enjoy meals in the comfort of their rooms.

Business

The hotel features 6 conference and meeting rooms equipped with audiovisual technology, suitable for corporate events and business meetings. Flexible room configurations can accommodate from 10 to 100 attendees, providing versatile options for various gatherings. Business services include printing and copying, ensuring convenience for business travelers.

Wellness

Mercure Welcome Melbourne includes a fitness center, allowing guests to maintain their workout routines during their stay. The center is accessible 24/7, offering a range of equipment to suit different fitness levels. Guests interested in relaxation can unwind at nearby spas and wellness centers.

Highlights

Location: CBD location

Rooms: 464 well-appointed rooms

Dining: Square Restaurant

Business: 6 conference rooms

Must-do experiences

Savor authentic dim sum at HuTong Dumpling Bar in Chinatown.
Stroll through the Royal Botanic Gardens for stunning views and peace.
Visit the National Gallery of Victoria for a taste of local art.
Explore the Queen Victoria Market for fresh produce and souvenirs.
Catch a tram to St Kilda Beach for iconic sunset views.

Location: Perfect

9.2/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeComfort at heart

“Very comfy bed, good shower, plus tea/coffee making facilities, iron, ironing board, aircon.”

Carol from Australia

Explorers, Not TouristsChinatown experience

“Location perfect and very affordable for an experience of China town colour & atmosphere and array of restaurants within Melbournes China town.”

Scott M from Australia

Quiet Nights for Busy DaysSerenity guaranteed

“I loved being able to have a peaceful night sleep as there were no outside disturbances from street noise etc.”

Bebej1976 from United Kingdom

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Queen Room

2 persons

250 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Twin Room

2 persons

250 sq. feet

2 Single beds

Shower

Heating

room details

Superior Room 1 King 1 Single Bed

2 persons

280 sq. feet

1 King-size bed

Shower

Heating

room details

Standard King Room

2 persons

280 sq. feet

1 King-size bed

Shower

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Very good

7.3/10Review score

General

No smoking on site
Wi-Fi
Car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Mercure Welcome Melbourne invites travelers to indulge in a delightful dining experience that celebrates Australian flavors. With a family-friendly atmosphere and a focus on inclusivity, the onsite venues provide comforting meals that cater to diverse tastes and dietary needs.

Mercure Welcome Melbourne Restaurant photo

Louden Bar and Grill

Australian

Ambiance

Contemporary and inviting, perfect for casual dining with family and friends.

Key Offerings

Start the day with a hearty breakfast featuring fresh fruits, yogurt, cereals, hot dishes, and a dedicated bakery station. Enjoy endless cups of espresso or tea to complement the meal.

Reservation

Not needed.

Open for breakfast daily from 06:30 to 10:00.

The Louden Kitchen & Grill

Casual all-day dining with Australian influences

Ambiance

A welcoming space designed for laid-back meals, perfect for unwinding after a day of exploration.

Key Offerings

Diners can savor homemade soups, gourmet burgers, and delicious milkshakes, alongside classic café staples like muffins and espresso.

Reservation

Not needed.

Open for casual dining throughout the day.

Mercure Welcome Melbourne Location

265 Little Bourke Street, Melbourne, Australia, 3000

Map view

265 Little Bourke Street, Melbourne, Australia, 3000

City landmarks

Casino

Crown Melbourne

1.1 mi

Stadium

Melbourne Cricket Ground

1.5 mi

Landmark

Eureka Skydeck

4100 ft

Gallery

National Gallery of Victoria

3000 ft

Aquarium

SEA LIFE Melbourne Aquarium

4800 ft

Botanical Garden

Royal Botanic Gardens Victoria

1.5 mi

Landmark

Collins Street

3000 ft

Square

Federation Square

2700 ft

Gallery

Arts Centre Melbourne

4200 ft

Landmark

Shrine of Remembrance

1.3 mi

Landmark

Royal Exhibition Building

5200 ft

Museum

Old Melbourne Gaol

2900 ft

Parking area

Docklands Stadium

1.0 mi

Museum

Melbourne Museum

5100 ft

Landmark

Acmi

2700 ft

Park

Fitzroy Gardens

1.1 mi

Park

Carlton Gardens

5200 ft

Church

St Paul's Cathedral

2200 ft

Museum

Immigration Museum

3900 ft

Public Building

Parliament House of Victoria

3000 ft

Zoo

Melbourne Zoo

2.1 mi

Landmark

Hosier Lane

2500 ft

Museum

Old Treasury Building

3700 ft

Church

St Patrick's Cathedral

3900 ft

Monument

Cooks' Cottage

1.0 mi

River

Yarra River

5100 ft

Nearby

Mall

Block Arcade

1800 ft

Library

State Library Victoria

1300 ft

Little Bourke Street

Chinatown

1400 ft

Store

Melbourne Central

1300 ft

Restaurants

Chin Chin

2700 ft

Target Centre 222 Bourke St

The Louden Kitchen & Grill

200 ft

265 Little Bourke St

Din Tai Fung

300 ft

Emporium L 4 287 Lonsdale St Emporium Melbourne

Red Piggy

200 ft

263 Little Bourke St Level 3

Namoo Japanese Cafe

300 ft

1/167 Queen St

Chokolait Emporium

300 ft

Store 342

The Lounge

300 ft

243 Swanston St

David Jones Foodhall

400 ft

310 Bourke St

Jones The Grocer

300 ft

287 Lonsdale St Shop 008

Explore Melbourne

Explore Melbourne's Vibrant Scene

National Gallery of Victoria

11 minutes' walk

Australia's oldest and most visited art museum, featuring extensive collections and free entry to many exhibits.

Eureka Skydeck

15 minutes' walk

Offers breathtaking views of Melbourne from the 88th floor, ideal for stunning sunsets and photo opportunities.

Federation Square

10 minutes' walk

Cultural precinct with galleries, restaurants, and the iconic Flinders Street Station, known for its vibrant atmosphere.

Melbourne Museum

19 minutes' walk

Features exhibits on natural history and culture, set within extensive gardens perfect for families and nature lovers.

Queen Victoria Market

20 minutes' walk

Largest open-air market in the Southern Hemisphere, perfect for local produce, unique gifts, and vibrant street culture.

Royal Botanic Gardens

25 minutes' walk

Scenic gardens ideal for peaceful walks or picnics. Varied plant species and tranquil lakes create a relaxing escape.

Crown Melbourne Casino

20 minutes' walk

A gaming and entertainment hub featuring dining, shopping, and events, perfect for thrill-seekers and nightlife enthusiasts.

Chin Chin

10 minutes' walk

Popular contemporary Thai restaurant renowned for its vibrant atmosphere and dishes like Green Curry and Pad Thai.

The Louden Kitchen & Grill

1 minute' walk

Modern Australian cuisine in a relaxed setting, known for their juicy steaks and house-made desserts.

Din Tai Fung

1 minute' walk

Famous Taiwanese dumpling house, offering a menu filled with handmade dumplings and other Asian delicacies.

Arts Centre Melbourne

16 minutes' walk

Cultural venue hosting a variety of performances including concerts and theater, perfect for art lovers.

Melbourne Central

5 minutes' walk

Shopping and entertainment hub featuring a cinema, restaurants, and local events, suitable for families and friends.

Lanterns by the Lake

5 minutes' walk

Seasonal light installation at the waterfront, designed for all ages, creating magical evenings for visitors.

Getting around

City Centre

Melbourne5 min · 1400 ft

Airports

Essendon Fields (MEB)23 min · 9.4 mi

Tullamarine (MEL)33 min · 13.7 mi

Train

Flinders Street Station8 min · 2000 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at AUD 24 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of AUD 25 per person per day.

Pets

Pets are not allowed.

Year renovated:

2008

Number of floors:

Number of rooms:

330

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

The Mercure Welcome Melbourne's location is a major draw, placing guests within a short walk of the shopping centre, close to shops, restaurants, and tram lines, allowing for easy access to the city center and central station. Many appreciate the clean and spacious rooms, some featuring Foxtel on TV and comfortable beds. While some guests have found the rooms to be smaller than expected, many value the hotel's proximity to the Pullman's rooftop bar on the 14th floor.

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Review score

Based on 2336 verified reviews

7.0/10

Very good

65%

Recommend

Location

9.2/10

Staff

8.4/10

Paid Wi-Fi

7.2/10

Facilities

7.3/10

Pros

Friendly staff

Good location

Comfortable stay

Helpful staff

Cons

Lift out of order

Thin walls

Uncomfortable beds

Poor cleanliness

based on 4813 reviews

3.5/5

Thomas from Australia

Single

Standard Queen Room

3 nights in August 2025

Reviewed:October 19, 2025

8.5/10

Convenient stay

central locationreasonable pricehelpful staffgood value

The hotel is very close to the city center. Trams, shops, and restaurants are nearby. The staff were friendly, efficient, and helpful (they really made a difference). Car parking was also good value.

I noticed the rooms seem a bit tired.

Dining

9/10

The breakfast area provides a bright space with street views. The breakfast selection includes dhal and fried rice, along with standard continental options. Seating is spaced well throughout the area.

Service

8/10

Self-service check-in kiosks are available. The reception operates 24 hours. Staff members are helpful and friendly (a quality I appreciate).

0 Helpful

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William from United Kingdom

Single

Standard Queen Room

3 nights in June 2025

Reviewed:September 12, 2025

6/10

excellent locationfriendly staffmodern bathroomno refundincorrect advertisingtiny room

the location were excellent and very accessible from the airport. the staff were friendly. the bathroom are modern and the shower was great. good water pressure are a plus.

no pool no other highlights pictures on post incorrect advertising walls are bubbles concrete like budget ibis rooms. i was totally disappointed in the room very squashed no cubboard door so was not pleasant to sleep with a cubboard hangers clothes looking at very tiny.

0 Helpful